Q1. Can I have a sample order for Star Anise?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.

Q3. Do you have any MOQ limit for Cassia&Cinnamon order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for Dried Ginger?

A: 1  let us know your requirements or application.
   2  We quote according to your requirements or our suggestions.
   3 customer confirms the samples and places deposit for formal order.
   4 We arrange the production.

Q6. Is it OK to print my logo on China Spices product package?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1years warranty to our products.After the warranty period, we can continue to provide after-sales service of products and replacement of spare parts